A little preparation before pickup makes your bike's journey safer and faster, and it makes any insurance claim much easier. Follow this 12-step checklist before the movers arrive.
1. Wash the bike
A clean bike makes existing scratches and dents easy to spot during the joint inspection.
2. Take photos
Photograph all sides, the tank, the fairings, the odometer and any existing damage. Date-stamped photos are best.
3. Reduce fuel to under 1 litre
A near-empty tank is a safety requirement for transport and also reduces weight.
4. Remove accessories
Take off helmets, saddle bags, tank bags, phone mounts, GPS units and anything loose.
5. Fold or remove the mirrors
Mirrors break easily. Our crew packs them separately.
6. Check the battery
For long transits, disconnecting the battery prevents drain. For EVs, keep the charge at 30–50%.
7. Check tyre pressure
Correctly inflated tyres keep the bike stable on the carrier.
8. Check for leaks
Tell the crew about any oil or coolant leaks so they can protect other vehicles on the carrier.
9. Disable alarms
Turn off security alarms so they don't go off during transit.
10. Keep documents ready
Keep copies of the RC, insurance and your ID proof. See our documents guide.
11. Note the odometer reading
Record it on the inspection report.
12. Hand over a key and sign the report
Read the inspection report carefully before signing, and keep your copy.